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+44 (0)207 692 7010 | support@thelondonessaycompany.com

FAQs

About The London Essay Company

  • Can I visit your office?

    Yes, by appointment request all customers are welcome to visit our central London office.

  • Is this cheating?

    Absolutely not.

    We established the company on the conviction that all students are entitled to secure private tuition and academic expertise to help their university studies as much as they wish to.

    The vast majority of the students that use our service are hard working ones who are simply looking for accessional academic assistance.

  • How do I know you are a real company?

    1) Call and speak to us.

    2) Come to meet us.

    3) Check our company registration details

    4) Check our reviews

  • Is this service legal?

    Absolutely.

    We are a fully registered British company and all of our services are 100% legal.

    It is true that there is some (we believe misguided) opposition to our services from the university sector, but this is on moral and never legal grounds.

  • Are you a fully registered British company?

    Yes, we are fully registered in the UK, both at Companies House and with HMRC for VAT.

  • Can I know your address?

    Yes, absolutely.

    We happily give our London address to any customer who is visiting us for an appointment.

  • Can I find independent reviews on your company?

    Yes, of course.

    You can search both Google Reviews and Trip Advisor and find dozens of independent reviews.  

  • My subject is highly specific, so how can I know that you are able to help?

    We have a network of some 3000+ freelance professors, who cover nearly all academic fields.

    As such, by default, we can automatically take on some 97% of enquiries that we receive.

    Sometimes there are highly specialised computing or engineering subjects where the work requires a technical language that only a few specialists know. In such cases, we do not accept automatic payment, but first, check on our academic availability.

  • Are all of your clients international, ESL students?

    Around 60% of our clients speak English as a second language.

    The remainder are native British, American or other native speakers.

  • What type of universities are your clients at?

    It is a common misconception that we only help lazy students from lower level universities.

    In fact, we have helped hundreds of top students from Oxford University and Cambridge University as well as countless other at Ivy League, Russell Group & Red Brick universities.

    In fact, we have helped customers from all 123 UK universities and numerous international institutions.

  • Why do your clients use an essay company rather than do their own work?

    It is a very common experience for modern university students that they often feel as though they do not have enough access to their main university supervisor and to university resources.

    The majority of our customers are hard-working students who are seeking private assistance with aspects of their university education where they feel let down by their university.

    We have many other clients who use our service because:

    ~ English is a second language
    ~ They are working full time and so are struggling with time
    ~ They have been sick and thus unable to study properly
    ~ They have suffered a family bereavement

    There are many excellent reasons why students turn for private help with essay – just as it is commonly accepted to turn to a private tutor.       

  • Who is your typical customer?

    We work with BA, MA, MSc, MBA and PhD students.

    Most of clients are studying at universities in the UK, US, Canada, Australia or Middle East.

  • How can you improve my grades?

    We do this in three steps.

    Step 1. We match you with a top, British academic specialist in your field and arrange for you to speak (if you wish) by Skype or face to face meeting.

    Step 2. We take an exact order specification, including title, word count, reading list, university instructions and so on.

    Step 3. We send you a fully drafted, customised model showing a perfect academic answer to that specific question.

    Step 4. We complete any revisions that you ask of us.

Ordering & Payment

  • Will my academic be a native English speaker?

    Yes, all of our academics are native English speakers from either the UK, USA or Australia.

  • Will my work and my details remain confidential?

    Our service is 100% confidential.

    We do not ever give your details to any third party – not even to your professor who completes the work for you.

  • What if I am unhappy with the work provided?

    We have two steps.

    1) Complete an alterations form and see if the revised work meets your expectations.

    2) If the work is not to the agreed standard then we will issue a refund.

  • What happens if I get the work late?

    We work very hard to ensure that your work will always on time.

    If the work is for any reason late, then you shall receive a refund.

  • Is all work 100% plagiarism free?

    Yes, absolutely.

    All work is promised to be 100% plagiarism free.

    We will also send you a plagiarism report to prove this.

  • Can I speak with my academic?

    Yes, we are happy to arrange a Skype call with your academic.

  • Do you help with editing?

    Yes, we have a specialist proofreading and editing service.

    Our PhD Editing & Supervisor Comments Service includes:

    • Spelling, grammar, punctuation
    • Basic English language mechanics
    • Academic theory
    • Structural editing
    • Referencing & formatting
    • Implementation of supervisor comments & new content
  • Can you help me with EViews, STATA, MATLAB or SPSS?

    Yes, we can. We have a number of academics working across multiple subjects who can use EViews, STATA, MATLAB, SPSS, RR and Aspen Plus. Please get in touch to explain exactly what you need.

  • Do you help with PhD level work?

    Yes, we have a range of specialist services for PhD and DBA students.

  • Can you find academic writers for all subjects?

    We have a network of some 3000+ freelance professors, who cover nearly all academic fields.

    As such, by default, we can automatically take on some 97% of enquiries that we receive.

    Sometimes there are highly specialised computing or engineering subjects where the work requires a technical language that only a few specialists know. In such cases, we do not accept automatic payment, but first check on our academic availability.

  • How should I use your services?

    Our services are intended to be ‘idea’ or ‘perfect’ examples of how a senior academic would answer your particular essay or dissertation question.

    We provide these examples so that you can learn from top academics and thus improve your own grades.

  • Can you guarantee my grade?

    Yes.

    We have over 15 years of experience working on 10,000s of briefs are we know very well the different marking criteria for each band.

    As such, we are able to very accurately determine the quality of the answers which we provide.

  • What is your refund policy?

    We offer a 100% refund policy of the work you receive is not ultimately of the standard which you requested.

  • Can I get a discount?

    We offer certain discounts for first time customers and for repeat customers.

    Your Account Manager shall be able to give further details.

  • Can you deliver my project in instalments?

    We are happy to deliver dissertation and PhD projects of a chapter by chapter basis.

  • How will my work be delivered?

    We will email your work as an electronic Word document (or other relevant format).  

  • Can I pay in instalments?

    For orders of £1000 or more, we offer instalment options.

    We charge the following fees for instalments:

    2 x instalments = 10%
    3 x instalments = 15%
    4 x instalments = 20%

    There is a 10% fee

  • Do you accept American Express?

    No, we are sorry but we do not accept Amex.

  • Can I pay using PayPal?

    Yes (although it needs to be a UK or European Paypal account).

  • How can I pay for my order?

    You can pay with a Credit / Debit card, bank transfer (we use NatWest), PayPal, Western Union or cash.